1. Please assess our performance in each of the following areas:
1 = Very good    2 = Good    3 = Adequate    4 = Poor   5 = Very poor

Approachability/friendliness: 1 2 3 4 5 Being kept informed at all stages: 1 2 3 4 5
Clarity of advice: 1 2 3 4 5 Helpfulness of support staff: 1 2 3 4 5

2. Do you have any comments regarding our service to you?
Please let us know if you think we could have done better or if there was any way in which we
excelled.

3. Is there any other matter in which we could be of help to you?
Please indicate below if you would like us to contact you.

Commercial services:

Business law advice (start-up, contracts, terms & conditions, formation)
Collection of debts owed to you
Commercial conveyancing (offices/shops)
Commercial disputes and litigation

Personal services:

Will writing/amendment
Administration of estates of deceased persons
Power of Attorney/management of the affairs of the elderly or vulnerable
Planning to avoid death duties/inheritance tax
Residential conveyancing
Leasehold enfranchisement