Office Hours: 9:00-5:30 Monday-Friday
Out of hours by appointment

020 8939 4000
Email: Please click here
Click here to find us

HomeBack

COMPLAINTS HANDLING PROCEDURE

We strive to provide the highest standards of service to all our clients and it is our sincere hope that you will be very happy with the service provided. However, if you are not satisfied we have the following procedure in place to try and resolve quickly and amicably, any problems that may arise. Accordingly, if you are dissatisfied with the service which you have received from us, please adopt the following procedures:-

If your complaint relates to our charges you may also have the right to object to the bill or invoice by applying to the Court for an assessment under Part III of the Solicitors Act 1974.